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Larcen
Senior Consultant Jill Springer has more than 25 years experience
as a Human Resources executive and consultant. She has consulted
on business issues to commercial, technical and consumer companies
in the United States, Europe and Asia. Larcen Vision caught up with
Jill recently to get to know her a little better.
What areas do you consult in for Larcen clients?
I work on all of the areas that human resources touch the business environment.
It typically takes on a variety of looks, but there are essentially two types
of work that I do: project-based, and interim or in situ-based. The
project-based work might involve designing a hiring process and organizing a
recruiting function, putting together a performance management system, or conducting
HR due diligence and assessments for a merger or acquisition. The in situ work
is when an organization needs an interim VP of HR, in which case I would step
in and serve in that function.
What is unique about your approach?
I always have a very strong operational focus. My approach in situ is
not solely as the head of HR, but as a business partner. Working with the CEO
of an organization as their business partner, I’m going to be talking to
them not as an employee advocate or an employer advocate, but about a particular
program, policy or event and the impact it will have on the organization, the
plusses and minuses and different sides to it – business, social and technical.
My approach is more holistic rather than solely HR-focused.
What books are on your bedside table now?
I’m rereading Take Action by Susan Bixler and Lisa Scherrer because
it’s about personal, dynamic ways to shine in your career – a great
book to help me be a better coach to people. I’ve also got a couple of
historical novels and a family guide to caring for people with Alzheimer’s.
What is your favorite part of your job?
Being able to affect change. I love it when things get better or folks grow personally
or professionally and learn things.
What’s the hardest part of your job?
The same thing! It can be hard because sometimes when we are brought in people
don’t see the need for change, or they are afraid of change, or they resist
change. Usually they realize that change is not such a scary thing once they
understand what’s involved and the reasons why.
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