by Ron Meserve "Once you get to this point in the competition,
it's going to be tough to rely on just five or six players….The
good thing about our bench is we're . . . stronger than any team
we're playing," said Sheryl Swoopes, a key player on the Women's
Basketball Team at the 2004 Olympics in Athens, Greece. Sheryl
knew that due to the team's terrific bench strength, they had
the skill and the endurance to call upon when competition was
the strongest. The result, of course, is that the American Women's
Basketball team won the gold. Is your company prepared
to “win the gold”? Do you have the bench strength
you need to provide the leadership muscle when your company grows
rapidly, faces increasing competition and/or loses some of its
key players? One of our long-term clients is a large global
technology company. The company maintains market dominance by
steadily increasing its capital spending and by out-performing
all other market competitors. Like many other global corporations
that produce high-demand products, the company is facing increasing
pressure from competitors. Their continued growth has required
rapid adjustments in management and technological leadership in
order to maintain a competitive advantage. Larcen Consulting
Group is partnering with the company to increase their bench strength,
to identify leadership talent and to design and facilitate programs
designed to prepare managers for leadership positions. Our shared
goal is to produce a qualified group of leaders who can assume
expanded responsibilities as the company continues to drive its
vision. A manager development program is now in its second
year of operation in the company’s corporate headquarters
and has been customized to the company’s vision, goals and
strategies. The program follows a clearly defined process:
- A group of high potential managers is selected for the program.
- Mentors are selected from among senior staff.
- Each participating manager completes an Executive Assessment
process including online administered self-assessments and a
customized 360-feedback instrument. In addition, a number of
people who work most closely with each participant are interviewed.
- A Larcen consultant assists each individual in interpreting
the results of the assessments and prepares an Individual Development
Plan.
- Mentors are trained to provide regular one-on-one coaching
with the manager on an ongoing basis and to help the manager
implement his/her Development Plan.
- A Larcen Consultant provides coaching quarterly with each
manager and each mentor.
The results of this program have been outstanding. According
to post-assessment data plus feedback from the mentors, direct
reports and peers, the managers in the year one class demonstrated
significant improvement. (See chart below). Five of the fifteen
managers were actually promoted to higher positions of responsibility
by the end of the program.
| Key Areas of Assessment |
% of Managers Improved |
| Personal Leadership Style |
72% |
| Execution |
100% |
| Cross-Functional Effectiveness |
76% |
| Strategic Thinking |
71% |
For any company to “go for the gold” and to achieve
their vision, they must be able to sustain strong and reasonably
consistent leadership. That can only be accomplished through the
proper preparation of high potential candidates for succession
to leadership positions. Not having adequate bench strength—the
pool of strong “players” ready to “join the
team”—the company will be severely constrained. The
answer is to identify your high potentials, provide them adequate
development opportunities, and prepare them to step up to the
plate when needed.

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