Larcen Consulting Group
 

The Intelligent Interview
by Carol Fleming, Ph.D.

The Intelligent Interview
I am going to give you two “tips” for skillful communication in a job interview. Just two, but they are a very big two. Careful attention to them is absolutely necessary if you want to be the candidate of their dreams.

1.
Never show up for an important interview without knowing everything you can about their operation. You must go to their website and see how they position themselves, their reports and their mission, as well as what they have in the pipeline and who the important players are. They have your resume in front of them; you need to walk in with equal information. This knowledge will become evident during the interview – don’t force it – and it will make a very good impression. They’ll know that you are smart, that you are a self-starter and that you can hit the ground running.
2.
By hiring, the company is trying to solve a problem. You need to appear as a solution to their pain, so you need to probe in an empathetic – even nurturing – manner to clarify the problem. “Can you tell me more about that? Is there a recent example? What solutions have you tried already? Why do you suppose they failed? What did that cost you? Have you given up?”

You can see this is a long way from sitting passively and just trying to answer their questions. While you will not be taking over the interview, you will be an equal partner in defining your suitability for their perceived problem. You will not only hit the ground running, you’ll be way ahead of everybody else.

Carol Fleming, Ph.D., often partners with Larcen to provide public speaking and other business communication training to help clients increase their impact. Visit her website at www.speechtraining.com.


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