by Ron Meserve
Money, people, products or services, and customers—there
would be no argument that these are necessary components for
any organization to be successful. However, these elements must
be effectively managed. Leadership is the single imperative required
to ensure that the organization achieves its vision.
Even the best strategy can fail if a corporation doesn’t
have a cadre of leaders with the right capabilities at the right
levels of the organization.1
It is amazing how many blind spots managers and leaders have
with regard to their own leadership skills. Larcen Consulting
Group (LCG) has worked with thousands of managers and executives
in companies ranging from small startups to Fortune 100 companies.
Much of what we do falls in the broader category of Leadership
Development—including Executive Assessment, Executive Development,
Coaching, Team Building, Competency System Design and other similar
engagements. Our starting point with all of our clients is helping
the leader understand his/her individual and organizational strengths
and blind spots.
I recently had my annual eye exam. My ophthalmologist told
me my eyesight had improved -- for the second year in a row.
It
would be great if my improved eyesight kept me from having "blind
spots" in my thinking and actions. When it comes to leadership,
it would be fantastic if perfect vision was possible. We know
this doesn't happen. No single leader has every desirable leadership
trait essential for total effectiveness. 2
In their McKinsey Quarterly article “Leadership
is the Starting Point of Strategy,” Tsun-yan Hsieh and Sara
Yik propose that too many organizations fail to understand and
recognize that new strategies require different if not new leadership
skills. Even when leaders are skillful at creating vision and
developing the strategies necessary to achieve the vision, they
too often do not recognize the leadership competency gaps that
may serve as major barriers to execution of the strategies. Hsieh
and Yik recommend the following strategies to identify and confront
our blind spots.
| 1. |
 |
Acknowledge Blind Spots:
Through self-examination and increasing self-awareness, our
“leadership eyesight” can become clearer and we
can see the potential (and the need) for improvement. We can
“seal” the commitment to improve by engaging in
a process of examination of our strengths and areas for development
with others.
|
| 2. |
|
Develop a Discovery Process: We
must be open to discovering our areas for growth and development.
This requires introspection combined with will. We must be
willing to hear the feedback from others.
|
| 3. |
|
Don't Let Blind Spots Rob You:
The Chinese philosopher, Laotse, said in the 6th Century B.C.:
"He who conquers others is strong; he who conquers himself
is mighty." If we don’t recognize and confront
our blind spots, we will be robbed of the opportunity to perform
at our personal best.
|
| 4. |
|
Plan to Add Light on the Issue:
It is tempting to become defensive when we begin to see our
blind spots—when we identify areas where we need to
improve. We need to leverage our strengths in order to build
our personal effectiveness. We must also acknowledge our development
areas in order to achieve our potential. Improvement must
be a result of a conscious commitment followed by action.
|
| 5. |
|
Commit to Continuous Learning:
Peter Senge3 has taught us that "personal mastery,"
"mental models," "shared vision," and
"team learning" are the systematic components of
the “learning organization”. People and organizations
must exercise a discipline and a commitment to continuously
evaluate and adapt in order to achieve our personal and organization
goals.
|
| 6. |
|
Recognize the Rewards: In
our work with executives, we have seen dramatic change in
the individual and the organization as a result of the Executive
Assessment and Development Process. The LCG process focuses
first on the individual’s strengths. Then, through
the use of self-assessment as well as 360-feedback tools,
we help the individual with their areas for development.
Through one-on-one coaching over a number of months, we help
the individual to implement an action plan and begin to see
the positive results of a commitment to growth. |
Leadership is the key to achieving organization success. Commitment
to continuous learning and personal development is required to
achieve leadership effectiveness.
| Sources |
| 1. |
 |
Tsun-yan Hsieh and Sara Yik. “Leadership
is the Starting Point of Strategy,” The McKinsey
Quarterly, 2005, Number 1. |
| 2. |
|
Frederick E. Roach. Leadership Brief. |
| 3. |
|
Peter M. Senge. The Fifth Discipline,
Doubleday,1990. |

|